Shipping policy

Shipping Policy

At RÊVE, we aim to make your shopping experience smooth, secure, and convenient. Every perfume order is carefully packed to ensure it reaches you safely and in perfect condition.

Order Processing: Orders are usually processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time: Estimated delivery time across Pakistan is 3–5 business days. Delivery times may vary depending on your city, courier service, weather conditions, or public holidays.

Shipping Charges: Shipping charges, if applicable, will be clearly displayed at checkout before you complete your order. Any free-delivery promotion will be applied according to the offer available at the time of purchase.

Order Confirmation: Customers may receive a confirmation call or message before dispatch. Please provide a correct name, phone number, and complete delivery address to avoid delays.

Order Tracking: Once your order has been dispatched, tracking details may be shared via SMS, WhatsApp, or email where available.

Damaged or Incorrect Orders: If your parcel arrives damaged or you receive an incorrect product, please contact us as soon as possible and provide clear photos or a video of the parcel and product so our team can review the issue.

Delivery Attempts: Please ensure someone is available to receive the parcel. Failed delivery attempts due to an incorrect address, unavailable recipient, or unreachable phone number may result in the parcel being returned.

Thank you for choosing RÊVE. We take care in preparing and delivering every fragrance so it reaches you in the best possible condition.